Return Policy

RETURN POLICY

It’s ok babe, if you are not in love with your purchase please email us first at customerservice@lucyparis.com

PLEASE NOTE ANY RETURNS FROM ORDERS PLACED AFTER 11/1/19 WILL BE CHARGED $10 FROM YOUR REFUND AMOUNT

 Please return merchandise within 14 days of receiving your items   

All returns should be new, unwashed, unworn, with tags still attached & returned to original packaging.
Please consider our garments while admiring them at home as we cannot accept returns that have makeup stains or fragrances.  

Returns must be postmarked within the 14 day policy. Any return that is postmarked more than 14 days from original delivery date will be automatically reshipped to the customer. After 14 days, it will not be elgiable for a refund.

Returns can only be refunded to the original payment method. Original shipping charges is non-refundable. Refunds will be processed within approximately 1-3 business days after we receive your return. 

Unfortunately, International orders cannot be returned or exchanged at this time.

We withhold the right to refuse service for items that do not meet our terms . Items that do not meet our terms will be returned to the customer

Final Sales: 

Sorry babe, any merchandise marked down (on sale) cannot be returned. 

Please note, return shipping without an email notification will not be refunded.
Packages will be refused and reshipped back to the shipping address provided.
 
Store Credit:

Store Credit can only be used online at our website, www.lucyparis.com.

Please treat Store Credit like cash.
Store Credit cannot be transferred to another person or account.
Store Credit may not be purchased and is only provided when previously purchased items have been
returned and you have selected “Store Credit” as the refund method.
Store Credit may be used to purchase gift cards to our store.
Any purchase amounts that exceed the value of the Store Credit will require
an additional method of payment for the remaining balance due.
Store credit never expires.
Store credit is provided in U.S. Dollars.
Your use of the Store Credit constitutes your agreement to our Terms.
For more information about Store Credit, please contact Customer Care.
 
MAIN OFFICE
999 S. Meridian Ave
Alhambra, CA 91803

customerservice@lucyparis.com  

xoxo, Lucy Paris